Terms of Service

1. Business Entity & Governing Law

• J&D Realty Solutions, LLC DBA KMT Lead Solutions is organized under the laws of the Province of New Jersey, United States.
• These Terms are governed by and construed in accordance with Ontario law, without regard to conflicts of law.
• Any disputes shall be resolved in the courts of Tarrant County, New Jersey, unless otherwise mutually agreed.

2. Eligibility & Use

• You must be at least 18 years old to purchase or participate.
• You agree to use our Services for lawful purposes only.
• We reserve the right to refuse service at our sole discretion.

3. Products & Services Covered

These Terms apply to all current and future offerings, including but not limited to:

• CRM Platform Access: CRM Basic ($97/month, 1 user) and CRM Plus ($297/month, up to 3 users). Additional user seats are $100/month per user.
• CRM Basic requires a one-time $250 setup fee. CRM Plus requires a one-time $500 setup fee when Monthly Management is added.
• KMT Monthly Management: Optional managed service (+$500/month) available with CRM Plus only. Requires an active CRM subscription and a one-time $500 setup fee.
• Communication Usage: SMS, MMS, phone calls, phone numbers, email sending, and AI usage are billed separately based on actual usage to the payment method on file.
• Advertising Spend: Advertising budgets (Meta, Google, etc.) are billed separately and are not included in CRM Platform Access or Lead Management.

4. Payment & Billing

• Prices are listed on our Pricing page at kmtleadsolutions.com/Pricing and may change without notice.
• CRM Platform Access subscriptions ($97 CRM Basic, $297 CRM Plus) are monthly recurring charges billed automatically each billing cycle until canceled.
• Additional user seats are $100/month per user beyond the 3 included with CRM Plus.
• KMT Monthly Management (+$500/month) is an optional monthly recurring charge available with CRM Plus and requires a one-time $500 setup fee.
• One-time setup fees (CRM Basic $250; CRM Plus with Management $500) are due at signup. Monthly subscription and management charges begin once your CRM account is set up and goes live.
• Communication usage (SMS, MMS, phone, email, AI) is billed separately based on actual usage and is automatically charged to the payment method on file.
• Advertising spend is billed separately when applicable and is not included in any subscription.
• Payments are processed through secure third-party providers (e.g., Stripe, ACH).
• A valid payment method must be kept on file for all recurring charges and usage-based billing.

5. Refunds & Cancellations

Refunds vary depending on the product/service:

Digital Products & Merchandise (Playbooks, Gear, Webinars)

All sales final. No refunds once delivered or accessed.

Coaching (Group, Proximity, 1:1 Sessions)

• Unless otherwise stated in your agreement, coaching purchases are non-refundable once the program begins.
• Strategy sessions may be rescheduled with at least 48 hours' notice but are non-refundable.

SaaS (J&D Realty Solutions, LLC DBA KMT Lead Solutions)

• Subscriptions renew automatically each billing cycle.
• You may cancel anytime before the next billing date to avoid future charges.
• No prorated refunds for unused time.

DFY Outbound (J&D Realty Solutions, LLC DBA KMT Lead Solutions)

• Governed by a separate Statement of Work (SOW) or Master Services Agreement (MSA).
• Unless stated otherwise in writing, retainers, set-up fees, and commissions are non-refundable.

Retreats / Events

Deposits are non-refundable. Balance refund policies (if any) will be disclosed at time of registration.

6. Client Responsibilities

• You agree to provide accurate information and maintain updated contact/billing details.
• For coaching and DFY services, results depend on your participation and implementation; we do not guarantee outcomes.
• Unauthorized sharing, reproduction, or resale of our materials, software, or content is prohibited.

7. SMS/MMS Messaging Terms

By providing your mobile phone number and opting in through any of our forms, checkout pages, booking pages, keyword texts, or verbal consent during a call, you agree to receive SMS/MMS messages from J&D Realty Solutions, LLC DBA KMT Lead Solutions.

Description of SMS Use Cases

You may receive SMS/MMS messages for the following purposes:

• Appointment reminders and scheduling confirmations
• Order confirmations, billing notifications, and payment reminders
• Account alerts, verification codes, and security notices
• Marketing and promotional messages (if you have opted in to marketing communications)
• Event updates, webinar reminders, and retreat logistics
• Customer support and service-related communications
• Onboarding and welcome messages related to your SaaS subscription or DFY engagement

Opt-Out Instructions

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive further SMS/MMS messages unless you re-subscribe. Opting out of SMS does not cancel your account or any paid services.

Help

For help or questions about our SMS programme, reply HELP to any message or email info@kmtleadsolutions.com.

Message Frequency and Rates

Message frequency varies based on your interactions, account activity, and preferences. Recurring messages may be sent. Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Carrier Liability Disclaimer

Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier.

Age Restriction

You must be at least 18 years of age to opt in to our SMS/MMS messaging programme.

Privacy

Your privacy is important to us. Please review our Privacy Policy at https://kmtleadsolutions.com/PrivacyPolicy for full details on how we collect, use, and protect your information, including your mobile phone number. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.

8. Intellectual Property

• All content, templates, playbooks, funnels, automations, and training materials are the property of J&D Realty Solutions, LLC DBA KMT Lead Solutions.
• You are granted a limited, non-transferable license to use materials for your personal/business use during the term of your access.
• Copying, redistributing, or reselling without written permission is prohibited.

9. SaaS Platform Terms (J&D Realty Solutions, LLC DBA KMT Lead Solutions)

• The platform is delivered under a white-label license from a third-party provider.
• You retain ownership of your own data (contacts, appointments, communications).
• Upon written request, and subject to account standing, we will provide data exports or assist with sub-account transfers (fees may apply).
• Abuse, spam, or unlawful use will result in account suspension or termination.

10. Limitation of Liability

• To the fullest extent permitted by law, we disclaim all liability for indirect, incidental, or consequential damages.
• Our maximum liability is limited to the amount you paid us in the 90 days preceding the claim.
• We do not guarantee specific results, revenue, or outcomes.

11. Indemnification

You agree to indemnify and hold J&D Realty Solutions, LLC DBA KMT Lead Solutions harmless from any claims, damages, or expenses arising out of your use of our Services or violation of these Terms.

12. Modifications

• We may update these Terms at any time by posting the revised version on our website.
• Continued use of our Services constitutes acceptance of the updated Terms.

13. Contact

Email: info@kmtleadsolutions.com
Phone: (555) 123-4567
Address: #1015 601 Washington Ave STE J, New Jersey, United States
Website: https://kmtleadsolutions.com/

For information on how we collect, use, store, and protect your personal data.